Welcome to Rentmeout, your trusted rental solution for essential home appliances.
Rentmeout is a website owned and operated by Rentmeout a company duly registered and incorporated under the Companies Act, 1956, with its registered address at Shop No. 1 and 2, GF, Part of Property No. F1/175, Sector 16, Rohini, North West Delhi. – 110089. Rentmeout is committed to protecting your privacy and has implemented necessary and reasonable measures to safeguard your personal information, handling it securely and responsibly as outlined in this Privacy Policy.
By using our website (www.rentmeout.in) and services, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use our website. Your continued use of the website constitutes your consent to our collection, use, and disclosure of your personal information as per this Privacy Policy.
Collection of Personal Information
To avail of our rental services or contact Rentmeout, users may be required to provide certain personal details, including:
- Name
- Email Address
- Phone Number
- Delivery Address
Some of this information is considered sensitive personal data and is collected for identity verification, compliance, and rental eligibility. We may use your contact details to send you rental offers, service updates, and promotional content based on your interests.
You can browse the website without revealing personal details. However, when you visit, our servers may automatically collect technical information, such as:
- Your IP address
- Date & time of access
- Domain & host details
This information is used to monitor website usage patterns and enhance our business services. It does not include any personally identifiable information.
If you post messages in chat rooms, forums, or leave feedback, we collect and store that information for customer support, dispute resolution, and service improvement. If you contact us via email or if other users provide feedback regarding your interactions, we may maintain a record of such correspondence.
Additionally, if you authorize Rentmeout via Gmail login, we may access your name, email, and certain read-only email/calendar details, which you can revoke at any time. This data is used strictly for analytics purposes while ensuring that your identity remains anonymous.
Information Collected from Third Parties
We may collect your personal information from third-party sources such as business partners, contractors, and vendors and add it to your account information. This helps us enhance your rental experience and verify your eligibility.
Information Collected from Your Mobile Device
We collect the following information only when you explicitly grant us permission:
- Personal Information: Full name, mobile number, delivery address, and other details needed for rentals.
- Contacts: Used only to help you enter delivery contact details accurately or share Rentmeout products with friends.
- Phone State: Read-only access to network details to provide better service and troubleshooting.
- Location: Used to check product availability in your area and ensure accurate delivery.
- Camera: Allows you to upload KYC documents and profile photos for verification as per RBI guidelines (2022). We only access photos you choose and never scan your gallery.
You can revoke access to any of these permissions at any time through your phone settings.
Links to Other Websites
Our website may contain links to external sites. These sites may collect information differently, and Rentmeout is not responsible for their privacy practices. We encourage users to read the privacy policies of external websites before sharing any personal data.
Use of Personal Information
Rentmeout collects and utilizes your personal information to enhance your experience and efficiently manage our business operations. Your data may be used for the following purposes:
- Service Administration: To process your rental requests, enable access to our services, and ensure smooth transactions.
- Personalization: To tailor our website and services to your preferences, making your experience more convenient.
- Communication & Updates: To notify you about new products, offers, invoices, service updates, and promotional activities.
- Customer Support: To respond to your queries, feedback, and concerns regarding our services.
- Security & Compliance: To send important alerts related to privacy, security, and account administration.
- Market Research & Improvement: To conduct customer satisfaction surveys, data analysis, and research to enhance our services.
- Legal & Policy Compliance: If required by law, we may share personal information to resolve disputes, prevent fraud, or enforce agreements.
International Data Transfers: While Rentmeout operates within India, in cases where our server provider stores backup data across different locations, you acknowledge and accept that cross-border transfers of personal information may occur as per standard security practices.
When sharing data with third-party service providers (such as logistics partners, payment processors, or customer support teams), we ensure that they use your data strictly for service fulfillment and comply with our Privacy Policy.
By using Rentmeout, you authorize us to share your personal details with trusted third parties only to the extent required for delivering services and maintaining our commitments.
Sharing of Personal Information
We do not sell, trade, or rent your personal information. However, we may share data in limited circumstances, such as:
- With Business Partners & Vendors: To facilitate product deliveries, maintenance, and customer support.
- For Legal Compliance: If required by law enforcement, court orders, or government regulations.
- Fraud Prevention & Security: To protect against identity theft, fraud, or unauthorized activities.
- In Business Transfers: If Rentmeout merges or is acquired, your data may be transferred as part of the transaction.
Our partners are required to handle your data in compliance with this Privacy Policy.
DND Waiver
By using Rentmeout, you authorize us and our partners to:
- Contact you via calls, SMS, or emails regarding services, promotions, and account updates.
- Send you communications even if your number is registered under DND/NCPR lists (as per TRAI regulations).
You can opt-out of promotional messages anytime by contacting our support team.
Our Commitment to Personal Information Security
At Rentmeout, we understand the importance of protecting your privacy and keeping your personal information secure. We take all reasonable technical and organizational precautions to safeguard your data against loss, misuse, or unauthorized access. While we strive to maintain the highest level of security, we do not guarantee absolute protection against breaches, hacking, or misuse of information by third parties. Rentmeout is not liable for any unauthorized access, loss, or misuse of personal data that occurs beyond our control.
Payment Gateway Security
All electronic transactions made through Rentmeout are processed using secure payment gateways such as Paytm, Razorpay, and Instamojo, ensuring the highest standards of data encryption and transaction safety.
Since payments are handled by third-party gateways, Rentmeout does not store, access, or interfere with your payment details, including banking or card information. Your financial data is securely processed and managed exclusively by our payment partners.
Please note:
- By using these payment services, you acknowledge that they may have separate privacy policies governing your transactions.
- Rentmeout is not responsible for payment failures, errors, or disputes arising due to technical issues with the payment gateway.
- Any claims regarding failed transactions or incorrect deductions must be taken up directly with the respective payment provider.
By proceeding with a payment, you agree not to hold Rentmeout liable for any issues related to third-party payment gateways.
Security Measures
At Rentmeout, we prioritize the security and confidentiality of your personal information. We follow industry-standard security protocols and comply with applicable privacy laws to protect your data. Our website uses a combination of physical, electronic, and procedural safeguards to ensure that your information remains secure throughout its lifecycle.
- All personal data is encrypted or hashed before storage.
- Information is decrypted, processed, and immediately re-encrypted or deleted when no longer needed.
- We continuously update our security measures to prevent unauthorized access, data breaches, or misuse of personal information.
Opt-Out Policy & Account Deletion
You have the right to access, modify, update, or request the deletion of your personal data at any time. To do so, you can contact us at info@rentmeout.in.
- If you no longer wish to receive promotional emails, SMS, or marketing communications, you can opt-out by emailing us.
- Please note that deleting certain personal information may result in the deactivation of your Rentmeout account and loss of access to some features.
Changes to the Privacy Policy
We may update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on our website, and we encourage users to review this policy periodically to stay informed.
Your continued use of our website and services after any modifications implies acceptance of the updated Privacy Policy.
Contact & Queries
If you have any questions, concerns, or complaints about our Privacy Policy or how we handle your personal data, feel free to contact us at:
info@rentmeout.in
+919220785803
We are here to ensure that your privacy concerns are addressed promptly and transparently.
Grievance Redressal Officer
If you have any concerns regarding our privacy policy, data usage, or security practices, you may contact our Grievance Redressal Officer using the details below:
Grievance Redressal Officer:
Grievance Redressal Officer’s Name: Tushar Anand
Email: info@rentmeout.in
Address: Shop No. 1 and 2, GF, Part of Property No. F1/175, Sector 16, Rohini, North West Delhi. – 110089.
All disputes related to privacy matters and data handling between Rentmeout and the user shall be subject to the exclusive jurisdiction of courts in Delhi, India
