Get Support for KYC & Orders | RentMeOut
KYC & Order-Related Queries
Q: What documents are required for KYC verification?

A: You need to provide a government-issued ID proof (Aadhaar, PAN, Passport, or Driving License) and your delivery address proof (utility bill or rental agreement).

Q: How long does KYC verification take?

A: It’s quick! Once you submit the required documents via WhatsApp, we verify them within a few hours.

Q: Can I cancel my order after placing it?

A: Yes, you can cancel before dispatch. If canceled after dispatch, cancellation charges may apply as per our Early Closure Policy.

Q: I don’t have the required documents. Are there any alternate documents I can submit for verification?

A: Yes! If you don’t have the standard ID proof (Aadhaar, PAN, Passport, or Driving License) or address proof (utility bill, rental agreement, etc.), let us know on WhatsApp. We’ll check and suggest alternate documents based on your situation.